PRIVACY & ENQUIRIES

A clear start.

Your enquiry

Canna Help You offers packaging, general accessories, website and brand design, media design and sourcing enquiries. No cannabis is sold on this website. Submitting a request does not confirm an order or take payment. We confirm product specifications, availability, minimum quantities, pricing, applicable taxes, delivery charges and lead times in a written quote before you decide to proceed.

Orders and invoices

Checkout records your order, delivery address and contact details and creates a pro forma invoice. Shipping is confirmed separately before payment. CashSend payments are verified manually. Keep your order link private: anyone with that link can view the invoice and delivery details. Invoice emails are sent manually.

Your information

When you submit a request, we store your name, contact information, delivery area, business details and project requirements so we can respond and prepare a quote. Requests are accessible through the protected owner workspace. We also store a hashed network identifier and submission time to limit spam. Please do not send payment details, identity documents or sensitive personal information in the form.

Reference links are optional. Only share artwork or files that you have permission to use. We may need to share relevant product specifications with a supplier to prepare sourcing options; tell us if your brief requires confidentiality before sharing it.

Your device

Your unfinished quote basket is stored in your browser on this device. Removing its items clears the draft. Owner sign-in is provided through ChatGPT. The public catalogue can be browsed without an account.

Contact & corrections

To ask about an enquiry, correct your details or request deletion of your submitted information, email cannahelpyou.co.za@gmail.com. Information is used to manage your enquiry and any resulting business relationship, and is not used to subscribe you to marketing.

Image credits

Packaging inspiration photography: Mediamodifier and Mockup Free / Mockup Free on Unsplash. These images illustrate packaging formats, not confirmed inventory.